Tuesday, December 23, 2008

!~! FamouS QuoteS !~!

  • People are just about as happy as they make up their minds to be.
  • Everyone has problems, some are just better at hiding them.
  • If we did all the things that we are capable of doing, we would literally astound ourselves.
  • Life is 10% what happens to us and 90% how we react to it.
  • Sometimes your joy is the source of your smile, but sometimes your smile can be the source of your joy.
  • Life is not lost by dying; life is lost minute by minute, day by dragging day, in all the thousand small uncaring ways.
  • Only by going too far can one possibly find out how far one can go.
  • People only see what they are prepared to see.
  • Don't be afraid to fail because only through failure do you learn to succeed.
  • It's true that we don't know what we've got until we lose it, but it's also true that we don't know what we've been missing until it arrives.

!~! A MotivationaL StorY AbouT PositivE ThinkinG !~!

Read this, and let it really sink in... Then, choose how you start your day tomorrow...


Jerry is the kind of guy you love to hate. He is always in a good mood and always has something positive to say. When someone would ask him how he was doing, he would reply, "If I were any better, I would be twins!" He was a unique manager because he had several waiters who had followed him around from restaurant to restaurant.

The reason the waiters followed Jerry was because of his attitude. He was a natural motivator. If an employee was having a bad day, Jerry was there telling the employee how to look on the positive side of the situation.

Seeing this style really made me curious, so one day I went up to Jerry and asked him, I don't get it! You can't be a positive person all of the time. How do you do it?" Jerry replied, "Each morning I wake up and say to myself, Jerry, you have two choices today. You can choose to be in a good mood or you can choose to be in a bad mood.

I choose to be in a good mood. Each time something bad happens, I can choose to be a victim or I can choose to learn from it. I choose to learn from it. Every time someone comes to me complaining, I can choose to accept their complaining or I can point out the positive side of life. I choose the positive side of life.

"Yeah, right, it's not that easy," I protested. "Yes, it is," Jerry said. "Life is all about choices. When you cut away all the junk, every situation is a choice. You choose how you react to situations. You choose how people will affect your mood. You choose to be in a good mood or bad mood. The bottom line: It's your choice how you live life."

I reflected on what Jerry said. Soon thereafter, I left the restaurant industry to start my own business. We lost touch, but I often thought about him when I made a choice about life instead of reacting to it.

Several years later, I heard that Jerry did something you are never supposed to do in a restaurant business: he left the back door open one morning and was held up at gun point by three armed robbers. While trying to open the safe, his hand, shaking from nervousness, slipped off the combination. The robbers panicked and shot him. Luckily, Jerry was found relatively quickly and rushed to the local trauma center. After 18 hours of surgery and weeks of intensive care, Jerry was released from the hospital with fragments of the bullets still in his body.

I saw Jerry about six months after the accident. When I asked him how he was, he replied, "If I were any better, I'd be twins. Wanna see my scars?" I declined to see his wounds, but did ask him what had gone through his mind as the robbery took place. “The first thing that went through my mind was that I should have locked the back door," Jerry replied. "Then, as I lay on the floor, I remembered that I had two choices: I could choose to live or I could choose to die. I chose to live."

"Weren't you scared? Did you lose consciousness?" I asked. Jerry continued, "...the paramedics were great. They kept telling me I was going to be fine. But when they wheeled me into the ER and I saw the expressions on the faces of the doctors and nurses, I got really scared. In their eyes, I read 'he's a dead man.'

I knew I needed to take action." " What did you do?" I asked. "Well, there was a big burly nurse shouting questions at me," said Jerry. "She asked if I was allergic to anything. 'Yes,' I replied. The doctors and nurses stopped working as they waited for my reply. I took a deep breath and yelled, 'Bullets!' Over their laughter, I told them, 'I am choosing to live. Operate on me as if I am alive, not dead.'"

Jerry lived thanks to the skill of his doctors, but also because of his amazing attitude. I learned from him that every day we have the choice to live fully. Attitude, after all, is everything.

LESSONS:

  • Positive thinking the the first step towards a happy life.
  • Attitude is everything

Monday, December 22, 2008

!~! FriendshiP WisH !~!

May there always be work for your hands to do;

May your purse always hold a coin or two;

May the sun always shine on your window pane;

May a rainbow be certain to follow each rain;

May the hand of a friend always be near you;

May God fill your heart with gladness to cheer you.

!~! IT TakeS CouragE !~!

It takes strength to be firm,
It takes courage to be gentle.

It takes strength to conquer,
It takes courage to surrender.

It takes strength to be certain,
It takes courage to have doubt.

It takes strength to fit in,
It takes courage to stand out.

It takes strength to feel a friend's pain,
It takes courage to feel your own pain.

It takes strength to endure abuse,
It takes courage to stop it.

It takes strength to stand alone,
It takes courage to lean on another.

It takes strength to love,
It takes courage to be loved.

It takes strength to survive,
It takes courage to live.

!~! A MillioN DollaR LessoN !~!

A cab driver taught me a million dollar lesson in customer satisfaction and expectation. Motivational speakers charge thousands of dollars to impart his kind of training to corporate executives and staff. It cost me a $12 taxi ride.

I had flown into Dallas for the sole purpose of calling on a client. Time was of the essence and my plan included a quick turnaround trip from and back to the airport. A spotless cab pulled up.

The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door. As he got in the driver's seat, he mentioned that the neatly folded Wall Street Journal next to me for my use. He then showed me several tapes and asked me what type of music I would enjoy.

Well! I looked around for a "Candid Camera!" Wouldn't you? I could not believe the service I was receiving! I took the opportunity to say, "Obviously you take great pride in your work. You must have a story to tell."

"You bet," he replied, "I used to be in Corporate America. But I got tired of thinking my best would never be good enough. I decided to find my niche in life where I could feel proud of being the best I could be.

I knew I would never be a rocket scientist, but I love driving cars, being of service and feeling like I have done a full day's work and done it well. I evaluate my personal assets and... wham! I became a cab driver.

One thing I know for sure, to be good in my business I could simply just meet the expectations of my passengers. But, to be GREAT in my business, I have to EXCEED the customer's expectations! I like both the sound and the return of being 'great' better than just getting by on 'average'"

Did I tip him big time? You bet! Corporate America's loss is the traveling folk's friend!


Lessons:

  • Go an Extra Mile when providing any Service to others.

  • The is no good or bad job. You can make any job good.

  • Good service always brings good return.

!~! PickuP IN ThE RaiN !~!

One night, at 11:30 PM, an older African American woman was standing on the side of an Alabama highway trying to endure a lashing rain storm. Her car had broken down and she desperately needed a ride. Soaking wet, she decided to flag down the next car. A young white man stopped to help her - generally unheard of in those conflict-filled 1960s. The man took her to safety, helped her get assistance and put her into a taxi cab. She seemed to be in a big hurry! She wrote down his address, thanked him and drove away.

Seven days went by and a knock came on the man's door. To his surprise, a giant console color TV was delivered to his home. A special note was attached. It read: "Thank you so much for assisting me on the highway the other night. The rain drenched not only my clothes but my spirits. Then you came along. Because of you, I was able to make it to my dying husband's bedside just before he passed away. God bless you for helping me and unselfishly serving others."


Lessons:

  • Offer help to anyone who needs it
  • Thank others for helping you.
  • If you help someone. Someone will help you.

!~! CounT YouR BlessinG !~!

I've never made a fortune,
and it's probably too late now.
But I don't worry about that much,
I'm happy anyhow.

And as I go along life's way,
I'm reaping better than I sowed.
I'm drinking from my saucer,
'Cause my cup has overflowed.

Haven't got a lot of riches,
and sometimes the going's tough.
But I've got loving ones all around me,
and that makes me rich enough.

I thank God for his blessings,
and the mercies He's bestowed.
I'm drinking from my saucer,
'Cause my cup has overflowed.

I remember times when things went wrong,
My faith wore somewhat thin.
But all at once the dark clouds broke,
and the sun peeped through again.

So Lord, help me not to gripe,
about the tough rows I have hoed.
I'm drinking from my saucer,
'Cause my cup has overflowed.

If God gives me strength and courage,
When the way grows steep and rough.
I'll not ask for other blessings,
I'm already blessed enough.

And may I never be too busy,
to help others bear their loads.
Then I'll keep drinking from my saucer,
'Cause my cup has overflowed.

When I think of how many people
in this world have it worse than I do.
I realize just how blessed most of us really are.